Customer Training

What is the service cycle for customers to enjoy our training?

Customers can enjoy lifelong training services.

Is the training held on a regular basis, or does it need to be applied by customers?

We need to provide one-to-one professional training according to the needs of customers.

Is the training paid or free?

The delivery period of the product is free training. And the service period of the product is charged according to the actual demand.

What do we train for our customers?

Customer training is an important part of the market service system. In addition to sufficient technical communication with customers in the early stage, runqia will conduct complete technical training for customers in the early stage of acceptance.The training contents mainly include:

Explain the main performance, structure and principle of the equipment.

Explain the laser safety protection knowledge and precautions.

Train on-off sequence, routine maintenance and simple troubleshooting.

Replacement methods and precautions for conventional optical components and wearing parts.

The use of training system software and various related drawing software, as well as the processing parameters and methods